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Getting Started

  • You will get an ID card in the mail for each enrolled person in your family. You will get the ID cards before your coverage starts.
  • Review your ID card, check for any errors and confirm Primary Care Physician (PCP). If needed, you can request to change doctors, call the Health Net Member Services team at 1-833-959-2907 (TTY: 711) or register on the Health Net website.
  • Make an appointment with your doctor, especially if you have changed your doctor so you can get to know each other. Take your list of prescriptions with you to your appointment.
  • To save time and money, consider the convenience of getting your prescriptions via mail order.

Do you have questions on transitioning your care? Find more information on the process.

Register your online account

Take a moment to register for access to our website. Have your ID card handy.

As a registered member, using our website is an easy and time-saving way to get benefit information, wellness resources and more to help you achieve an overall sense of good health.

Log in to our website to:

  • Search for a primary care or specialty provider
  • Get information about your primary care provider (PCP)
  • Request to change your PCP
  • View and download a digital health plan ID card
  • Order a new physical ID card
  • Find care in your network, hospitals, urgent care and health care services